Warranty Registration
Warranty Information:
Customer’s Freight Damage Procedure
Before signing the carrier’s freight bill, the customer should do the following:
Inspect shipment for any damage. If you see damage or feel there may be concealed damage, mark the carrier’s copy of the freight bill “damaged”
If there is damage to your shipment, you must notify JMC Food Equipment of the damage within 24 hrs of receipt.
If the damage is concealed, notify JMC Food Equipment within 48 hrs by phone or in writing.
Return of Product
Equipment- Prior authorization must be granted from JMC Food Equipment before product can be returned for credit or discount. Returns will only be authorized within 30 DAYS of invoice date. Return authorizations are only valid for 30 DAYS. Product approved for return is subject to 25% restocking fee. Returned product packed in original or equal packaging, and received in original condition.
Parts- Prior authorization must be granted by JMC Food Equipment before parts can be returned for credit. Returns will only be authorized within 30 DAYS of invoice date. Parts approved for return are subject to a 25% restocking fee. Returned parts must be shipped freight prepaid, in the original or equal packaging and received in original condition. (ELECTRICAL PARTS ARE NOT AUTHORIZED FOR RETURN IF THE ORIGINAL PACKAGING HAS BEEN OPEN OR TAMPERED WITH).
Limitation of Liability
JMC Food Equipment shall not be liable for any indirect, incidental, special or consequential damages, or losses of a commercial nature arising out of malfunctioning equipment or its parts or components thereof, as result of defects in material or workmanship.
Unfortunately, JMC Food Equipment products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from JMC Food Equipment; instead they are acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to JMC Food Equipment warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting dealers to make your purchase.
This warranty applies only to units shipped from manufacturer after 10/01/2018